Ordering

www.cancool.co.uk reserves the right not to accept any order.

Returns

The Customer is allowed to cancel an order and CanCool Ltd will give full refunds as long as the Customer notifies CanCool Ltd within 14 working days upon receipt of the order. Please notify via email info@cancool.co.uk

Following notification, the product must be returned unopened, in its original packaging, & within a reasonable time. Contact us at info@cancool.co.uk

The expenses incurred in returning the order are the responsibility of the Customer. (For your protection we recommend that you use a recorded delivery service).

Our costs in processing the order will be refunded but the delivery costs we incur will be deducted from the refund along with card processing charges.CanCool Ltd will notify the Customer once the refund has been processed.

Damaged Goods in Transit

Carefully inspect contents of delivery. If there are any damages the Customer must notify CanCool Ltd within 3 working days (use same contact details as specified in Returns) and CanCool Ltd will arrange either a refund or replacement.

Data Protection

CanCool Ltd conforms to the Data Protection Act 1998. Any information you provide is treated in strict confidence and stored securely. View our Privacy Policy. See our Privacy Policy for more information.

Law

This website is based in the United Kingdom and all contracts are made under English Law and are subject to the exclusive jurisdiction of the English Courts.

Prices & Payment

All prices are inclusive of VAT at 20%
All Online Payments are processed through PayPal
Postage and packaging for CanCool is £4.99 and delivered to the UK only.
Payment methods for online ordering: All major Credit and Debit cards.

The above terms & conditions do not affect your statutory rights as a consumer.